FAQ

Welcome to Fitpowerx! Below you’ll find answers to the most common questions about our health and wellness products, shipping, and policies.

1. What products does Fitpowerx sell?

We specialize in health and wellness products designed to support your lifestyle, improve well-being, and help you achieve your fitness and wellness goals.

2. How long does order processing take?

All orders are carefully handled and processed within 1 to 2 business days to ensure quality and accuracy before shipping.

3. What are the delivery times?

Our standard delivery timeframe is 7 to 14 business days after processing. Delivery times may vary depending on your location and local postal services.

4. Do you offer international shipping?

Currently, our delivery availability depends on your region. Please check during checkout to see if shipping is available to your country.

5. How can I track my order?

Once your order has been shipped, you will receive a tracking number by email so you can monitor the progress of your package.

6. Can I change or cancel my order after placing it?

If you need to make changes or cancel an order, please contact us as soon as possible. We can only make adjustments before your order has been processed and shipped.

7. What if I receive a damaged or incorrect product?

In the unlikely event that your product arrives damaged or incorrect, please reach out to our support team with your order details and photos, and we’ll be happy to assist you with a replacement or solution.

8. Do you accept returns or exchanges?

We want you to be satisfied with your purchase. For more details, please refer to our Return & Refund Policy page.

9. How do I contact customer support?

You can reach us anytime via our Contact Us page or by email. Our team is always happy to help!